Proactive maintenance, fast support and continuous conversion improvements from certified Shopify developers. You run the business; we keep the store ahead.
No more chasing freelancers or waiting weeks for fixes. One team that knows your store.
Theme and app updates, bug fixes, broken-link checks and checkout monitoring so nothing breaks unnoticed.
Ongoing performance tuning, image optimisation and app bloat removal to keep pages fast.
Data-led A/B tests on product pages, collections and cart to raise conversion rate and AOV.
Technical SEO fixes, GA4 and pixel tracking checks, so you can trust your numbers.
We review your app stack for cost, overlap and performance impact, and often cut monthly fees.
A monthly health report and regular strategy calls to plan the next improvements.
All plans include monitoring, updates and a monthly report. Upgrade or downgrade anytime.
| Feature | Care | Growth | Scale (Plus) |
|---|---|---|---|
| Dev / design hours per month | 4 | 12 | 30 |
| Hour rollover | — | 1 month | 2 months |
| Response time | 2 business days | 1 business day | 4 business hours |
| Theme & app updates | ✓ | ✓ | ✓ |
| Uptime & checkout monitoring | ✓ | ✓ | ✓ |
| Monthly health report | ✓ | ✓ | ✓ |
| App audit | Quarterly | Monthly | Monthly |
| Speed / Core Web Vitals tuning | — | ✓ | ✓ |
| CRO A/B tests per month | — | 1 | 3 |
| GA4 & tracking checks | — | ✓ | ✓ |
| Technical SEO fixes | — | ✓ | ✓ |
| Strategy calls | — | Monthly | Fortnightly |
| Checkout Extensibility, Functions & Flow | — | — | ✓ |
| B2B, Markets & multi-store | — | — | ✓ |
| Emergency line | — | — | ✓ |
| Dedicated account manager | — | — | ✓ |
| Additional hours | £85/hr | £75/hr | £75/hr |
We review speed, UX, apps, SEO and tracking, then send you a prioritised action plan.
Collaborator access, monitoring set-up, backups and a shared task board.
Fixes, improvements and tests delivered against your plan's hours.
A monthly report on what changed, what it achieved, and what comes next.
No. Plans are rolling monthly with 30 days' notice. Choose an annual term to save 10%.
Additional hours are billed at your plan's hourly rate, and we always confirm before going over. You can also upgrade your plan at any time.
On Growth, unused hours roll over for one month. On Scale, they roll over for two months. Care hours reset each month.
Yes. Scale is built for Plus merchants and covers Checkout Extensibility, Shopify Functions, Flow, B2B and Markets.
Absolutely. Most of our clients come to us with an existing store. Onboarding includes a code and app review so we understand what's there.
Through a shared task board or by email. Each request is acknowledged within your plan's response time.
Start with a free store audit. We'll show you exactly where you're losing speed and sales.
Tell us a little about your store and goals. We reply within one business day.